Ski holiday desk, Kyiv
What happens after you send an enquiry
One advisor reads your note, checks reported snow depth and transfer timing for your dates, and writes back with an itinerary and a price figure. Our response target is one business day.
- 01
You send the outline
Resort or region, travel window, group size and skill level is enough to start. If a detail is missing we ask once, in the same reply, instead of sending the form back.
- 02
We check the mountain and the road
We read the report date on the resort snow report, confirm lift status, and price the transfer from the named pickup point, with the caveat that winter road conditions can extend the drive.
- 03
You receive a written itinerary
Lodging category, included items and anything quoted separately are listed line by line, with availability for your dates. Booking terms follow in the same document.
Enquiries received after 18:00 Kyiv time are answered the next working morning. Group and school enquiries follow the same target.
- No payment or card details are taken at enquiry stage.
- Prices are per person on double occupancy, shown as from, and subject to availability.
- Prefer to write the whole brief in one go? Use the full enquiry form.
